Zurich Billing Privacy Policy

1. Information We Collect

We collect the following information to provide our services:

• ISP account information (business name, contact details)
• Payment information (processed through secure payment gateways)
• Technical data (IP addresses, device information)
• Usage data (service logs, transaction records)

2. How We Use Information

2.1 To provide and maintain our services

2.2 For billing and account management

2.3 To improve our services and develop new features

2.4 To comply with legal obligations

3. Data Security

3.1 We implement industry-standard security measures including:

• SSL/TLS encryption
• Regular security audits
• Access controls

3.2 Despite these measures, no electronic transmission is 100% secure.

4. Data Retention

4.1 We retain ISP account data for as long as the account is active.

4.2 Terminated account data is deleted after 90 days, except where legal requirements dictate otherwise.

5. Third-Party Services

We use trusted third-party services for:

• Payment processing (M-Pesa, Tigo Pesa, etc.)
• Cloud hosting services
• Analytics and monitoring

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)

7. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email.